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Hidden Rental Car Fees: What to Watch Out for at the Counter

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Renting a car can be a convenient way to explore new destinations, but the excitement of hitting the road can quickly turn to frustration when hidden rental car fees appear. While online reservation tools often provide a basic estimate of your rental costs, there are several additional charges that might not be listed. Here’s a rundown of some common rental car fees you should be prepared for and why they can’t always be included in an online reservation system:

Additional Driver Fee

Planning to share driving duties? Adding extra drivers to your rental agreement can incur additional fees. Each rental company has its own policy, and the charges can vary widely.

Underage Driver Fee

Drivers under the age of 25 often face higher fees due to perceived higher risk. These charges can add up quickly, so it’s important to check the age policy of your car rental company beforehand.

Fuel Charges

Rental companies typically offer a few options for refueling. Choosing to prepay for fuel can be convenient but often more expensive than refueling the car yourself. Returning the car without a full tank may also result in high per-gallon charges.

Insurance and Collision Damage Waiver (CDW) Fees

Standard rentals usually don’t include insurance coverage. Opting for additional coverage, such as Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), can provide peace of mind but also increase your rental cost. Always check if your personal auto insurance or credit card offers rental car coverage.

Toll Charges

Using toll roads can be hassle-free with the rental company’s toll pass, but it often comes with daily fees in addition to the tolls themselves. Understanding the toll policies can save you from unexpected costs.

Late Return Fee

Returning the car late, even by a small margin, can lead to extra charges. Rental companies may charge for an additional day or apply a late fee, so always plan your return carefully.

Early Return Fee

Surprisingly, returning the car early can also result in fees. Rental companies might charge an early return fee or adjust your rate if you don’t fulfill the minimum rental period.

Drop-off Fee

Planning a one-way trip? Dropping the car off at a different location than where you picked it up can incur a substantial drop-off fee. This is common for cross-country trips, so be sure to factor this into your budget.

Airport Surcharge

Renting a car from an airport location often comes with additional surcharges and taxes. These fees can significantly increase your total rental cost, so it might be worth comparing prices with off-airport locations. Fortunately, this is usually included in the price you see on the website at the time of booking, but just be aware that it could appear on your bill if you don’t notice it.

Upgrade Fees

If the car you reserved is unavailable, you might be offered an upgrade. While this can be a pleasant surprise, it often comes with additional charges, so make sure to confirm any potential fees before accepting an upgrade.

Equipment Fees

Need a GPS, child seat, or ski rack? These items can enhance your trip but come with extra fees. Always specify your equipment needs in advance and check the costs.

Roadside Assistance

Some rental companies offer optional roadside assistance packages for an additional fee. While this can provide peace of mind, check if it duplicates coverage you already have through your insurance or credit card.

Cleaning Fee

Returning a car that is excessively dirty or has a strong odor, such as from smoking, can result in cleaning fees. Keeping the car clean during your rental period can help avoid these charges.

Mileage Fees

While many rentals offer unlimited mileage, some have mileage limits. Exceeding these limits can result in extra charges per mile. Always verify the mileage policy if you plan to cover a lot of ground.

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Why Aren’t These Fees Listed Online?

Many of these additional car rental fees are situation-dependent and can vary based on individual circumstances, making it difficult to include them in an online reservation system. For example:

  • Driver-Specific Fees: Additional driver and underage driver fees depend on the specific drivers involved in the rental agreement.
  • Optional Extras: Fuel options, insurance coverage, and equipment rentals are often chosen at the counter based on the renter’s preferences and needs at the time.
  • Return Details: Late return, early return, and drop-off fees depend on the actual return time and location, which might differ from the initial reservation.
  • Location-Specific Fees: Airport surcharges and toll charges can vary based on the pickup location and the routes taken during the rental period. As previously mentioned, this usually is listed online at the time of booking but not all websites and services include this.
  • Vehicle Availability: Upgrade fees depend on the specific vehicles available at the time of pickup, which can’t always be predicted in advance.

Because these fees are contingent on specific choices and circumstances, rental companies typically include them as part of the final agreement at the counter. To avoid surprises, always read the terms and conditions of your rental agreement carefully and ask the rental agent about any potential additional charges.

Conclusion

To avoid surprises at the rental counter, carefully review the terms and conditions of your rental agreement and ask about any potential additional fees. Being informed can help you budget more accurately and enjoy a stress-free rental experience.

Looking to rent a car? Consider AutoRentals for a straightforward and reliable booking experience.

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Chris Sciulli

Chris Sciulli is the Digital Marketing Manager for AutoRentals. He is a featured speaker on various digital marketing topics, the former owner of the digital marketing blog, "Smokehouse SEO," has been featured on several digital marketing sites such as "Search Engine Land," and was listed as a top social media marketing expert by "Search Engine Journal."