If you’re planning a trip to London and want the freedom to explore the UK at your own pace, renting a car at LHR, Heathrow Airport, is a great option. Whether you’re here for business or leisure, this guide to picking up a rental car at LHR will walk you through each step of the car rental process, from finding the rental car desks to getting on the road. While all information is accurate at the time of writing, always check with the Airport website to ensure you’ll be able to pick up your vehicle smoothly and start your adventure.
Step 1: Arrive at Heathrow Airport and Collect Your Luggage
Once you’ve landed at Heathrow Airport, the first thing you’ll need to do is collect your luggage from baggage claim. Heathrow has four main terminals (Terminals 2, 3, 4, and 5), and baggage claim is clearly marked after you exit the plane. After collecting your bags, you’re ready to find the car rental desks, or as they’re called in the UK, “car hire desks.”
Step 2: Find the Car Hire Desks in Your Terminal
Heathrow Airport (LHR) is equipped with car hire desks in each terminal, making it easy to pick up your rental car. As soon as you leave baggage claim, follow the signs for “Car Hire” or “Car Rentals,” which will guide you to the correct location.
- Terminal 2: Car hire desks are located in the Arrivals area near the main exit.
- Terminal 3: You’ll find the car hire desks close to the Arrivals hall, right by the exit.
- Terminal 4: Look for the car rental desks near the Arrivals area.
- Terminal 5: Car hire desks are conveniently located right in the Arrivals hall.
For detailed maps of each terminal, you can refer to Heathrow’s official terminal guides in the airport, which will show you exactly where to go.
Step 3: Complete the Rental Process and Take the Shuttle
After completing the necessary paperwork at the car hire desk, most off-site rental companies will direct you to a free shuttle bus that will take you to the rental car lot. These shuttles pick up passengers outside the terminal and run frequently, so you won’t have to wait long.
Shuttle Pickup Locations:
- East Side: For Terminals 2, 3, and 4, the shuttle picks up from Level 5, Island 4, just outside doors 505-513 (East) and doors 504-512 (West)
. - Terminal 5: Shuttles for rental companies like Enterprise, Alamo, and National pick up at bus stops 26 and 27.
Here’s where you can catch the shuttles for specific rental companies:
- Avis/Budget: Shuttle buses pick up at bus stops 7/8 (Terminal 2), bus stops 17/18 (Terminal 3), and bus stop 2 (Terminal 4)
. - Enterprise/Alamo/National: These companies operate shuttles every 5-8 minutes from bus stops 7/8 (Terminal 2), bus stops 17/18 (Terminal 3), and bus stop 26/27 (Terminal 5)
. - Hertz: Offers a similar shuttle service with clearly marked pickup points at the terminal exits
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The shuttle ride to the rental car lot typically takes 5-10 minutes, and you’ll be dropped off right at the car hire lot. Again, this information is accurate at the time of writing but check with your company before traveling for any changes.
Step 4: Inspect and Collect Your Rental Car
When you arrive at the LHR rental car lot, you’ll be directed to your vehicle. Before driving off, it’s important to inspect the car for any pre-existing damage. Make sure to report any issues to the rental company to avoid being held responsible when you return the vehicle.
Once everything looks good, you’re ready to hit the road!
Step 5: Navigating UK Roads
If you’re new to driving in the UK, here are some key points to keep in mind:
- Drive on the Left: Remember, in the UK, drivers use the left-hand side of the road.
- Speed Limits:
- 30mph (48km/h) in built-up areas
- 60mph (96km/h) on single carriageways
- 70mph (112km/h) on dual carriageways and motorways
Heathrow is conveniently located near the M25, one of the major motorways that circles Greater London. From here, you can easily access other major routes like the M4, which takes you into Central London, or the M3 and M40, which lead to different regions of the UK.
Step 6: Returning Your Rental Car
When it’s time to return your rental car, the rental company will provide clear instructions on where to drop it off. In most cases, you’ll return the car to the same rental lot where you picked it up. After dropping off the car, a shuttle bus will take you back to your terminal at Heathrow for your departing flight.
To avoid any last-minute stress, be sure to allow extra time for the return process, especially if you’re traveling during peak hours. Heathrow is one of the busiest airports in the world, so a little extra time can go a long way in making your trip more comfortable.
Additional Tips for Renting a Car at Heathrow
- Book in Advance: To get the best rates and avoid disappointment, it’s always a good idea to book your rental car in advance, especially during busy travel seasons.
- Congestion and ULEZ Charges: If you plan to drive into Central London, be aware of congestion charges and ULEZ (Ultra Low Emission Zone) fees, which may apply depending on the vehicle and your route.
Toll Roads: Some roads near Heathrow, such as sections of the M25, have tolls. Ask your rental car provider how toll charges are handled to avoid any surprises.
Conclusion
Renting a car at London Heathrow Airport is simple when you know the steps. From locating the car hire desks to getting the keys to your rental vehicle, this guide ensures a smooth process. Whether you’re exploring the city of London or venturing into the British countryside, a rental car gives you the freedom to make the most of your trip.
