Last updated: March 16, 2026
Planning to pick up a rental car at Chicago O’Hare International Airport (ORD)? At O’Hare, rental car companies are located in the airport’s Multi-Modal Facility (MMF) at 10255 W. Zemke Blvd., Chicago, IL 60666. To get there from the terminals, follow signs for the Airport Transit System (ATS), the airport’s automated train that connects the terminals with the MMF. This guide explains how to reach the rental car center, which companies operate there, and what to know before you drive away. Since rental procedures and counter hours can vary by provider, it is always smart to confirm your rental company’s latest instructions before travel.
Quick Facts: Renting a Car at Chicago O’Hare Airport (ORD)
- Airport code: ORD
- Rental car pickup location: Multi-Modal Facility (MMF), 10255 W. Zemke Blvd., Chicago, IL 60666
- How do you get there from the terminal?: Take the Airport Transit System (ATS)
- Are rental car counters inside the terminal?: No. Rental car companies are located in the MMF
- Do some offsite companies use the MMF too?: Yes. ACE Rent A Car and Routes provide pickup and drop-off service in bus bay 1 of the MMF
- Best tip before pickup: Follow signs for the ATS right after baggage claim and confirm whether your company is in the MMF or uses an offsite transfer
Step 1: Arrival at Chicago O’Hare (ORD) International Airport
After landing at O’Hare, follow signs to baggage claim in your terminal. Once you have your luggage, look for airport signs for the Airport Transit System so you can head toward the Multi-Modal Facility.
Step 2: Access the Airport Transit System (ATS)
To reach the rental car center from the terminals, follow signs for the Airport Transit System (ATS). O’Hare says the ATS connects the terminals with the Multi-Modal Facility, where the airport’s rental car companies are located.
This is the main route travelers should use when picking up a rental car at ORD.
Step 3: Arrive at the Multi-Modal Facility (MMF)
The MMF is located at 10255 W. Zemke Blvd., Chicago, IL 60666. Once you arrive, head to your rental company’s counter to complete the pickup process.
Chicago’s current rental car page lists these companies in the MMF:
- Alamo
- Avis
- Budget
- Dollar
- Enterprise
- Fox
- Hertz
- National
- Payless
- Sixt
- Thrifty
The airport also lists ACE Rent A Car and Routes Car Rental as offsite companies that provide pickup and drop-off service in bus bay 1 of the MMF.
Step 4: Complete Rental Agreement and Vehicle Pick-Up
When you reach the counter, have your driver’s license, payment card, and reservation confirmation ready. Some providers may have additional rules for debit cards, extra drivers, or after-hours pickup, so it helps to review those details before your trip.
Before leaving the counter, review your paperwork carefully and make sure you understand:
- the final total
- the fuel policy
- the return time
- any optional extras or additional driver fees
Before driving away, inspect the vehicle for any scratches, dents, wheel damage, or interior issues, and make sure any existing damage is documented by the rental company.
Step 5: Navigate to Your Destination
After picking up your car, follow signs to exit the Multi-Modal Facility and connect to the major roads serving Chicago and the surrounding area. If you are heading into downtown Chicago, it helps to plan your route before leaving the facility, especially during busy travel periods.
Step 6: Returning Your Rental Car
When it is time to return your vehicle, head back to the Multi-Modal Facility at 10255 W. Zemke Blvd. and follow signs for your rental company’s designated return area.
If you are using an offsite company such as ACE or Routes, follow the instructions provided by your rental provider for return and transfer service through the MMF. If you expect to return the vehicle outside normal business hours, check with your provider in advance.
Frequently Asked Questions About ORD Airport Rental Cars
Rental cars at O’Hare are picked up at the Multi-Modal Facility (MMF) located at 10255 W. Zemke Blvd.
Take the Airport Transit System (ATS) from the terminals to the Multi-Modal Facility.
No. The airport says rental car companies are located in the Multi-Modal Facility.
Chicago currently lists Alamo, Avis, Budget, Dollar, Enterprise, Fox, Hertz, National, Payless, Sixt, and Thrifty in the Multi-Modal Facility.
Yes. Chicago’s rental car page lists ACE Rent A Car and Routes Car Rental as offsite companies that provide pickup and drop-off service in bus bay 1 of the MMF
In most cases, you should bring your driver’s license, payment card, and reservation confirmation. Some providers may have additional requirements depending on your booking and payment method.
Return the vehicle to the Multi-Modal Facility and follow your provider’s signs for the designated return area. Offsite companies may have separate instructions for transfer service through the MMF.
Conclusion
Picking up a rental car at Chicago O’Hare Airport is usually straightforward once you know that the rental car companies are located in the Multi-Modal Facility rather than inside the terminals. After baggage claim, follow signs to the Airport Transit System, ride to the MMF, complete your paperwork, inspect your vehicle, and you will be ready to hit the road.
To make the process smoother, confirm your rental company’s current O’Hare pickup instructions before your trip and check whether your provider is based directly in the MMF or uses an offsite transfer. A little preparation can make your ORD rental car pickup much easier.
For additional information, visit the Chicago O’Hare International Airport Rental Cars page.
