Last updated: March 13, 2026
Planning to pick up a rental car at Boston Logan Airport (BOS)? At Logan, most major rental car companies operate from the airport’s Rental Car Center at 15 Transportation Way in East Boston. After you collect your bags, follow signs for Ground Transportation and take one of the airport’s blue shuttle buses to the Rental Car Center. This guide explains how to get there, which shuttle routes serve the facility, what to expect at pickup, and what to know before you drive away. Since rental procedures and counter hours can vary by provider, it is always smart to confirm your rental company’s latest instructions before travel.
Quick Facts: Renting a Car at Boston Logan Airport (BOS)
- Airport code: BOS
- Rental car pickup location: Rental Car Center, 15 Transportation Way, East Boston, MA 02128
- Are rental cars picked up at the terminal?: No. Most airport rental car pickups happen at the Rental Car Center
- How do you get there?: Take a blue on-airport shuttle bus from your terminal
- Which shuttle routes go to the Rental Car Center?: Routes 22, 33, and 55
- How often do shuttles run?: Generally every 5 to 6 minutes
- Where do shuttles pick up?: Curbside on the lower level of each terminal
- Best tip before pickup: Follow signs for Ground Transportation, then look for Shuttle Bus at the terminal curb
Step 1: Arrival at Boston Logan International Airport
After landing at Boston Logan, follow signs to baggage claim in your terminal. Once you have your luggage, look for signs for Ground Transportation so you can head toward the airport shuttle pickup area.
Step 2: Access the Rental Car Center (RCC)
Boston Logan’s Rental Car Center brings together multiple major rental companies in one facility located at 15 Transportation Way, East Boston, MA 02128.
To get there from the terminals:
- take one of the airport’s blue shuttle buses
- use shuttle routes 22, 33, or 55
- find the pickup area curbside on the lower level of your terminal
- follow signs for Ground Transportation, then Shuttle Bus
Massport says shuttles serving the Rental Car Center currently generally run every 5 to 6 minutes.
Step 3: Choose Your Rental Car Company
The RCC houses several major car rental companies, including:
- Alamo
- Avis
- Budget
- Dollar
- Enterprise
- Hertz
- National
- Payless
- Sixt
- Thrifty
- Zipcar
Each company offers a variety of vehicles to suit different needs and budgets.
Step 4: Complete the Rental Agreement
When you reach the counter, have your driver’s license, payment card, and reservation confirmation ready. If your license is not in English, your rental company may recommend or require additional documentation depending on the provider and booking terms.
Before leaving the counter, review your paperwork carefully and make sure you understand:
- the final total
- the fuel policy
- the return time
- any optional extras or additional driver fees
A quick review now can help you avoid surprises later in your trip.
Step 5: Vehicle Pick-Up
Before driving away, inspect the vehicle for any scratches, dents, wheel damage, or interior issues, and make sure any existing damage is documented by the rental company.
It also helps to take a few photos and spend a minute adjusting the mirrors, seat, and basic controls before leaving the facility.
Step 6: Navigating from the Airport
Exiting the RCC: Follow signs to the airport exit, which will lead you to major routes such as Route 1A, I-90 (Massachusetts Turnpike), and I-93, connecting you to various destinations in and around Boston.
Traffic Considerations: Be aware of peak traffic hours, typically between 7:00 AM – 9:00 AM and 4:00 PM – 6:00 PM, to plan your departure accordingly.
Step 7: Returning the Rental Car
Location: Return the vehicle to the RCC at 15 Transportation Way, East Boston, MA 02128.
Directions: Follow airport signage directing you to the Rental Car Center when approaching the airport.
After drop-off, take the airport shuttle back to your terminal. If you expect to return the vehicle outside normal business hours, check with your rental provider in advance for after-hours instructions.
Frequently Asked Questions About Boston Logan Airport Rental Cars
Most rental cars at BOS are picked up at the Rental Car Center located at 15 Transportation Way in East Boston.
Yes. Travelers use the airport’s blue on-airport shuttle buses to get from the terminals to the Rental Car Center.
Massport says routes 22, 33, and 55 serve the Rental Car Center.
Massport says shuttles to the Rental Car Center generally run every 5 to 6 minutes.
Massport says travelers can find the blue shuttle buses curbside on the lower level of each terminal. Follow signs for Ground Transportation and then Shuttle Bus.
In most cases, you should bring your driver’s license, payment card, and reservation confirmation. Some providers may have additional documentation requirements depending on the booking.
Yes. Massport says all car rental agencies provide hand-controlled cars with 24 to 48 hours’ advance notice, and the on-airport shuttles are accessible.
Conclusion
Picking up a rental car at Boston Logan Airport is usually straightforward once you know that the major rental companies operate from the Rental Car Center rather than directly at the terminal. After baggage claim, follow signs for Ground Transportation, take the blue shuttle to the Rental Car Center, complete your paperwork, inspect your vehicle, and you will be ready to hit the road.
To make the process smoother, confirm your rental company’s latest Boston Logan pickup instructions before your trip and allow a little extra time in case the shuttle takes a few minutes to arrive.
For more detailed information and updates on car rental services at BOS, visit the official Boston Logan International Airport Car Rentals page.
The Logan rental shuttle tip is clutch—saved me 20 mins vs. walking to Garage E. Pro warning: Budget’s ‘Fastbreak’ lane often has longer queues than standard during peak hours (counterintuitive but true). Your Mass Pike toll reminder is gold; those unpaid $1.25 charges balloon to $50 fines if missed. Bookmarking this!